Who we are and how we treat your data
Our website address is: https://www.nochro.com.
The treatments related to the web’s service on this site take place at NochroTech and are only handled by technical staff of the offices in charge of treatment, or by others responsible for occasional maintenance operations. No data from the web’s service is communicated or disseminated. Personal information provided by users, who request dispatches of informative material or wish to purchase our products, are used only to perform the service or the requested presentation and are communicated to third parties only where this is necessary for that purpose.
Navigation data
Computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of communication protocols of Internet. This information isn’t collected to be associated with identified people, but they could allow users to be identified through processing and associations with data held by third parties. These data are used only to obtain anonymous statistics on site’s usage and to check it works properly.
Contact forms
We collect information about you during the form submission process on our site. This information, including your email address as well as other personal data included in the message, is necessary to respond to your requests.
E-shop
While you visit our store, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Members of our team have access to the information you provide us to help fulfil orders, process refunds and support you. We share information with third parties who help us provide our orders and store services to you; payment gateway (Stripe: https://stripe.com/gb/privacy); shipping providers..
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
